Question:
How long does it take to receive my package?
When will I receive my order?
How long does it take to ship?
Has my order shipped?
Answer:
Orders are processed for shipping within two (2) business days of being received. Actual transit time with the shipment carrier varies depending on the service selected. Our economy shipping will be sent through FedEx Ground or FedEx SmartPost (3-7 business days). We also offer 2nd Business Day and Next Business day shipping. Please note that expedited shipping times do not include order fulfillment time. Please allow 1-2 business days for us to process and ship out your order.
Canada Orders: We ship all orders as quickly as possible, but please note that there may longer shipping times during sale events and peak shopping days. Items shipping from our warehouse in Canada normally arrive within 6-10 days of shipping. Items shipping from our Kentucky, USA warehouse normally arrive within 3 weeks of shipping.
To see the up-to-date tracking information for your order, please refer to the following article: Can I get the tracking number for my order?